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yz77 Sports / Mobile
YOUR DATA RIGHTS

yz77 Privacy Policy: What We Collect and Why

yz77 collects only what it needs to run your account — login details, transaction records from bKash, Nagad or Rocket, and session activity. How we hold, use and protect that information is set out here, and access to this policy depends on your local law and eligible regions.

  • Account data only
  • bKash, Nagad, Rocket records covered
  • Your request rights included
  • No third-party data sales
POLICY SCOPE NOTICE

What This Policy Covers and How It Works

This privacy policy sets out what data yz77 collects when you create an account, log in, deposit or withdraw through bKash, Nagad or Rocket, and browse the lobby. We collect your registered mobile number, your chosen display name, your session timestamps and the transaction reference numbers tied to each wallet movement. We do not collect payment credentials directly — your bKash, Nagad or Rocket PIN stays inside your own wallet app; we only receive a transaction confirmation reference from the payment rail after you authorise the transfer on your device. We retain account records for as long as your account remains active and for a further period required under applicable law. If your account is closed, we retain only what the law requires and delete the rest. Data we hold is processed on servers accessible to our operations team under strict internal controls. We do not sell, rent or share your personal data with advertisers. Where we engage third-party service providers — such as identity verification or fraud screening tools — those partners are bound by data-processing agreements that restrict their use to the specific task. Your continued use of the yz77 platform following any update to this policy means you have reviewed the revised terms. We will note the update date at the top of this page whenever we make a material change. Eligibility and the extent of these rights depend on your local law and the regions in which yz77 operates.

  • bKash reference only — no PIN stored

  • Nagad transfer confirmation retained

  • Rocket transaction ID logged

  • Account closure handled on request

INSIDE VS OUTSIDE

Where This Policy Applies and What It Does Not Cover

Not every activity connected to your yz77 session falls under this policy. Understanding what is and is not covered helps you know where to direct a question about your data. The four areas below clarify the boundaries clearly.

  • Account Access

    Login activity, session length, device type and in-app navigation are all within this policy. We log when you open the lobby, which game rooms you visit and how long each session runs, solely to maintain account security and detect unusual access patterns.

  • Wallet Transactions

    Payment references from bKash, Nagad and Rocket that appear in your yz77 transaction history are covered here. We hold the reference ID, amount and timestamp. The payment processor's own terms govern how your wallet data is held on their side, and we have no control over that.

  • Site Content

    Game content served by studios in our lobby — including titles from Pragmatic Play, Habanero or CQ9 — is delivered under their own technical terms. We do not share your personal account data with studios; they receive only the session token needed to load the game.

  • Third-Party Services

    Links or services outside yz77 are not covered by this policy. If you follow a link to a payment app, a social channel or a support tool hosted off-site, the privacy terms of that external service apply from the moment you leave our domain.

ACTIONS YOU CAN TAKE

Your Practical Rights Under This Policy

You have concrete actions available to you regarding the personal data yz77 holds on your account. Reviewing your own records is straightforward: log in and open the Account section, where your transaction history — including bKash, Nagad and Rocket entries — is displayed with timestamps and reference numbers. If any detail looks incorrect, such as a name spelling, registered mobile number or linked wallet record, you can submit a correction request through our support channel and our team will verify and update it. Requesting a copy of the data we hold requires sending your registered mobile number and account email to our support address; we will respond within the timeframe required by applicable law. You may also request deletion of data we are not legally required to retain after account closure. Note that data tied to unresolved transactions or active obligations may be held until those matters are settled. All rights here depend on your local law and the regions where yz77 is available.

  • Review Your Records

    Open the Account section after logging in. Your full transaction history — each bKash, Nagad or Rocket entry with its reference number and timestamp — is visible there without contacting support.

  • Correct Account Details

    Send a correction request to our published support address with your registered mobile number. Our team will verify your identity and update the record. Changes to wallet-linked details may require re-verification.

  • Request a Data Copy

    Email our support route with your account mobile number to request a summary of the personal data we hold. We will respond within the timeframe your local law requires. Availability depends on eligible regions.

  • Request Data Deletion

    After account closure, you may ask us to delete data we are not legally required to keep. Submit the request through our support channel. Data tied to unresolved transactions will be held until those are settled.

REACH OUR TEAM

How to Contact Us About This Policy

If you have a question about how we handle your data, or you want to exercise any of the rights described above, the routes below are the published ways to reach us. We do not list channels that are not actively monitored. Use the route that matches the nature of your question and include your registered mobile number so we can locate your account.

  • Email Support

    Send your privacy question or data request to our published support email address. Include your registered account mobile number and a brief description of your request so we can locate your record.

  • Live Chat

    The live chat window inside your logged-in account area connects you to our support team. Use this for faster queries about your transaction history or account data display.

  • Account Help Centre

    The Help section inside your account lists step-by-step paths for common data requests — reviewing transaction records, updating contact details and submitting a deletion request after account closure.

HOW WE HANDLE DATA

Data Handling, Cookies and Account Security

We take a straightforward approach to the data we hold: collect what the account needs, protect it with access controls, and give you a clear path to review or correct it at any time.

  • Cookies and Session Tracking

    We use session cookies to keep you logged in across pages and to remember your lobby position. No advertising cookies from third-party networks are placed on your device through yz77. You can clear cookies through your mobile browser settings at any time, though doing so will end your active session.

  • Account Security Controls

    Access to your account data inside our systems is restricted to authorised operations staff under internal access policies. Login attempts from unrecognised devices trigger an additional verification step visible in your account. Review your recent login history from the Account section if you notice unfamiliar activity.

  • Data Retention Period

    Active account data is held for the life of the account plus any period required by applicable law. Transaction references from bKash, Nagad or Rocket are retained for as long as regulatory requirements demand. After a confirmed account closure and the retention period, we delete personal data that has no ongoing legal basis.

  • Policy Update Process

    When we make a material change to this policy, we update the revision date at the top of this page. Continuing to use the platform after a posted change means you have had the opportunity to review it. Contact us through the support routes above if you have a question about any change.

POLICY QUESTIONS ANSWERED

Privacy Policy: Questions We Hear Most Often

The answers below cover the data questions that come up most often. If your question is not here, reach us through the support routes listed in the contact section above.

Does yz77 store my bKash or Nagad PIN?

No. Your bKash or Nagad PIN is entered inside your wallet app and never passes through yz77. We receive only a transaction confirmation reference — a code that tells us a transfer was authorised — not your credentials.

Where can I see my full transaction history?

Log in and open the Account section. Every deposit and withdrawal linked to bKash, Nagad or Rocket appears there with the reference number, amount and timestamp. No support request is needed to view your own records.

How do I ask yz77 to correct my account details?

Send a message to our published support email or use the live chat inside your account. Include your registered mobile number. Our team will verify your identity first, then update the detail. Changes to wallet-linked fields may need re-verification before they take effect.

Can I ask for a copy of all the data you hold on me?

Yes. Contact us through the support email listed on this page, including your account mobile number. We will compile and send you a summary of the personal data we hold within the timeframe required by the law applicable to your region.

What happens to my data if I close my account?

We delete personal data that we are not legally required to keep once the retention period tied to your account activity ends. Transaction records linked to bKash, Nagad or Rocket are held for the period required by applicable law before deletion.

Does this policy cover games from studios like Pragmatic Play or Habanero?

This policy covers only the data yz77 collects and holds on your account. Game sessions from studios in our lobby — such as Pragmatic Play or Habanero — load under a session token; we do not pass your personal account details to those studios. Their own terms govern their technical operations.